– Whataburger has awarded a multi-year processing contract to Dallas-based Paymentech, which beat out six other processors competing for the chance to work with the company’s 630+ owned and franchised locations.
Paymentech won the contract in part because of the reliability of its dial-up network, which is wholly owned and operated by Paymentech, as well as its advanced technology offerings and web-based reporting tools.
“We liked Paymentech’s In$tant Alerts service, which sends automatic email alerts directly to our corporate office about unusual or potentially fraudulent transactions,” says Wendy Beck, CFO of Whataburger. “And their web-based reporting tools help streamline our business operations.”
The company’s 475 company owned locations will begin processing through Paymentech in 2005, and franchised locations will move to Paymentech as contracts allow.
“Of course we are thrilled to be working with Whataburger,” says Scott Cruickshank, Chief Marketing Officer at Paymentech. “Not just because they are a customer, but also because they are truly a Texas institution.”