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Employee inclusion key to high productivity
August 24, 2004
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Aptos, Calif. -- Company leaders can build exceptional employee productivity by focusing on trust, inclusion and open communications. By fostering inclusive work environments, organizations can enjoy productivity gains and reduce costly turnover in volatile times. Such gains translate into higher revenue and better investor relations.

The study “How Employee Inclusion Increases Productivity,” was conducted by Aptos business communications consultancy One Straight Line and polled 256 HR executives at companies with fewer than 500 employees. An executive summary of the report is available on the One Straight Line web site.

“Executives indicate they are more concerned than ever about productivity and employee retention,” says David Leland, One Straight Line Partner. “Yet many still attempt to apply cookie-cutter solutions when what they actually need is answers that fit the people, tools and processes in their specific working environments.”

Leland’s partner, Michael Knowles, agrees. “The secret to greater productivity is really no secret at all,” says Michael Knowles, Leland’s partner at One Straight Line. “Our study affirms that inclusive work environments are a key requirement for high-performance organizations. Building inclusion requires a total communications strategy that fits each company’s unique situation.”

Report Highlights

  • More than half of the non-management respondents said executives excluded them in the decision-making process
  • Almost eight in ten respondents said employee productivity is directly tied to employee inclusion
  • Fewer than half the respondents measured the relationship between employee productivity and inclusion
  • Only a third of the respondents were satisfied with their access to the executive staff
  • Two-thirds of the respondents said executive honesty is directly related to employee productivity
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