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March 18, 2018  
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'Low value work' proves costly to companies and their employees
September 16, 2004
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Watertown, Mass. -- Recent research of Fortune 500 by WFD Consulting, a management consulting firm with a focus on employee engagement and effectiveness, has found that employees spend on average 20 percent of their time on low value, inefficient, or unnecessary work that does not contribute to a company's business goals.  This is taking a toll on employees and companies as well, resulting in longer hours, overwhelming workloads, work-life conflicts, stress, and burnout.

"Our experience shows that engaging actual workgroups in a process to develop a desirable and effective work environment is a powerful way to create real organizational change," says Diane Burrus, TEP practice leader at WFD Consulting.  "Employees working in teams are in the best position to analyze their own work processes and practices, identify inefficiencies that lead to low value work, overtime, burnout and turnover and ultimately develop practical, innovative solutions."

Typical issues teams address are poor planning and team communication, excessive and poorly run meetings, spending too much time looking for needed information, unrealistic deadlines, lack of coordination between departments and lack of clarity about priorities. 

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