Charlotte, N.C. -- Duke Energy has selected Hewitt Associates, a global human resources services firm, to provide comprehensive HR back-office administrative services to the company's U.S. and Canadian employees and retirees.
Under the seven-and-a-half-year contract, effective July 1, Duke Energy will outsource to Hewitt its back-office administration and related information technology systems in the United States and Canada, including payroll, active employee and retiree health and insurance enrollment and status, retirement plan administration, staffing and training enrollment and status, work force event and salary administration, and performance management administration. Other terms of the deal were not disclosed.
The contract will directly affect roughly 100 of Duke Energy's 21,500 employees, with most of the affected employees located at the Charlotte headquarters site. Hewitt will offer employment to most of the Duke Energy employees performing the work covered in the contract. Ultimately, all Duke Energy's U.S. and Canadian employees and benefit plan participants will see changes in the manner in which they access some HR information and/or how they perform certain HR-related functions.
'Hewitt currently provides back-office administration for Duke Energy's retirement and retiree health and insurance plans, and we are confident this contract will be a successful continuation and expansion of that partnership,” says Chris Rolfe, Duke Energy Vice President of Human Resources. “This will enable us to provide enhanced service to our employees and retirees, while providing a more efficient way to handle back-office human resources work.”