Menlo Park, Calif., -- Executives today may be just as likely to make introductions as small talk around the office water cooler. That's because they are spending less and less time conversing with colleagues by phone and in person, a new survey shows. Only 13 percent of managers polled use the telephone as their primary means of communication, down from 48 percent five years ago; just 14 percent rely on face-to-face meetings, compared with 24 percent five years ago. Instead, e-mail has become the most common form of dialogue at work, according to 71 percent of respondents.
The survey was developed by a leading staffing service specializing in the placement of highly skilled administrative professionals. It was conducted by an independent research firm and includes responses from 150 senior executives at the nation's 1,000 largest companies.
"E-mail offers the advantages of speed and efficiency," said Diane Domeyer, executive director of OfficeTeam. "But the message should match the medium. Phone conversations allow individuals to share ideas and feedback with the benefit of vocal inflections, which reduces the potential for confusion or miscommunication. Meeting in person adds yet another dimension as participants can respond to facial expressions and body language."
For more information visit http://www.officeteam.com/.